ISO9001:2008 Certified
We believe that quality comes first and are always looking for ways to ensure the quality of our translations. In April 2009, we acquired ISO9001:2008 certification for our quality management system. Since then, we have continued to improve the quality of our translations and translation services.


Quality Philosophy

  1. As the highest quality service provider in the IP translation industry, our 3S* philosophy is the foundation on which customer satisfaction is based.
  2. We strive for higher levels of customer satisfaction by continuously improving our systems and processes in line with evolving market needs.
    Oct 1, 2008
    Munetake Hamaguchi, CEO
    Chizai Corporation

The 3S Philosophy

  1. Satisfaction of Customers
    Seek to communicate fully with customers and gain a complete understanding of their needs. Translate with an aim to gain/maintain lasting and unwavering customer satisfaction.
  2. Self-enlightenment
    As a professional translation organization, always remember your roots and pursue opportunities for self-improvement. Stay up to date with the latest news and, as needs arise, propose solutions to our customers. By doing so, our final translations will be accompanied by added value that will contribute not only to the customer's progress but also to the development of your own abilities.
  3. Variation
    Each person strives to further improve the quality of provided services, and individual efforts are consolidated to further improve the quality of the company as a whole.